• Click the login icon at the top right (desktop) or left (mobile) in the menu bar.
• You will then see a login window.
• Please enter the email address you used to create your account with us into the login window.
• You will immediately receive a 6-digit code at this email address. Please enter this code into the field on drniedermaier.com. You will then be taken to your account overview page.
• You can then select and order products in the e-shop as usual.

If you haven't ordered from our online shop for a long time or at all, we first need to set up your account in our shop.

Please send us an email or contact us by phone: contact@drniedermaier.com / +41 (71) 788 60 30

We always endeavor to pack and ship your order within one business day. However, during peak times, this cannot always be guaranteed. Delivery within Switzerland usually takes two to four business days.

We ship packages with DHL or Swiss Post. Shipping via another provider is unfortunately not possible.

We will inform you by email as soon as your package is dispatched. You will receive a notification from our shipping service providers DHL or Swiss Post as soon as the package is collected from us and is on its way to you.

We only ship to Switzerland and Liechtenstein. To purchase products in other countries, please contact us here.

Yes, placing an order by phone is possible in principle. However, for data protection reasons, the initial order must be placed in writing or online.

Our products only develop their full effect after prolonged use. However, should you wish to start with a smaller quantity, we offer small sizes for some of our health and beauty products. If you are unsure which product might suit your needs, please contact our customer service. We will be happy to advise you personally and help you find your ideal product.